The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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Published On: 11th Dec 2025 14:02 - Modified: 9th Oct 2026
Date: 7 – 8 October
Location: Evolution | London
Get ready for the most electrifying Engage Customer Summit yet, celebrating its 15th year with an exciting move to a two-day format !
The 2026 Engage Customer Summit will represent an unprecedented concentration of CX software decision-makers, attracting high-level decision makers with direct responsibility for technology procurement decisions.
The entire event takes place on a single floor, ensuring a seamless flow of 3,000 attendees throughout the day. The exhibition floor will feature 150 exhibitors, creating an atmosphere buzzing with energy. The agenda is packed with case studies from some of the world’s largest brands and insights from leading experts in customer engagement.
A selection of articles from contact centre industry experts
Read more by Guest AuthorReviewed by: Rachael Trickey
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14th October 2026
22nd October 2026
Let Sales Win – What’s Really Happening On Your Floor – Webinar
