Enghouse Enhances Video Conferencing Solutions

Video conference concept with person on video call

Filed under - Contact Centre News,

Enghouse Interactive has announced a strategic technology partnership with Synergy SKY, a leader in simplifying video communication across multiple platforms.

This important partnership marks a significant step in enhancing the interoperability and user experience in video conferencing. It focuses on Microsoft Teams, Zoom, Google Meet, Cisco and Enghouse proprietary video products Vidyo, Qumu and Lifesize.

Under this partnership, Enghouse Interactive’s latest acquisition, Lifesize, will fully integrate Synergy SKY CONNECT, a leading solution for seamless video meetings.

This integration expands and improves the customer experience by extending support to a wide range of video meeting technologies.

Enghouse Lifesize room systems, known for its high-definition video conferencing solutions, will benefit significantly from Synergy SKY CONNECT’s intuitive and user-friendly meeting experience.

This collaboration aligns with Enghouse Interactive’s focus on superior communication solutions that cater to the evolving needs of businesses and their customers.

“We are delighted to partner with Synergy SKY,” said Vince Mifsud, President at Enghouse. “Their innovative approach to video conferencing aligns perfectly with our strategy of offering customers choice when delivering exceptional customer experiences through our technology.

This move is timely, considering more companies are returning to their offices in a full or hybrid model increasing the importance of quality video conferencing and collaboration in the global business landscape.”

Ståle Reitan, CEO of Synergy SKY, added: “Our collaboration with Enghouse Interactive represents a significant milestone for us.

We are dedicated to making video meetings as straightforward and efficient as possible. Joining forces with Enghouse Interactive, a company that shares our mission, will allow us to take our customer service to higher levels.”

This blog post has been re-published by kind permission of Enghouse Interactive – View the Original Article

For more information about Enghouse Interactive - visit the Enghouse Interactive Website

About Enghouse Interactive

Enghouse Interactive Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

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Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: Enghouse Interactive

Published On: 13th Dec 2023
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