GN Audio and Jabra Goes Live with Ivalua

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Filed under - Contact Centre News,

GN Audio has gone live with Ivalua’s Source-to-Contract (S2C) solution to digitalise its procurement operations and improve collaboration with suppliers.

Part of the 150-year-old GN Group, GN Audio offers intelligent audio, video, collaboration, and gaming solutions, marketed under the brands Jabra, SteelSeries, and BlueParrott.

GN Audio had selected Ivalua to create a connected, collaborative space by digitalising a range of key procurement activities including sourcing, supplier management, and performance monitoring, as well as risk and contract management.

Ivalua was chosen thanks to its ability to configure the platform to suit the company’s current and future needs, and the capability to empower GN Audio with seamless collaboration tools, including an SSO user integration with Microsoft Azure.

Additionally, as a company that is actively working to improve sustainability across its business, the degree of visibility into suppliers provided by Ivalua’s solution will also help GN Audio achieve its corporate social responsibility goals.

“Through increased digitalisation, we will streamline crucial procurement operations from global supplier onboarding and management to performance monitoring, while also providing greater transparency into sourcing materials to manufacture our products,” says Liam Kenny, Vice President, Global Sourcing from GN Audio.

“We are pleased to partner with Ivalua whose highly flexible solution will help us increase collaboration with suppliers, meet our strategic and sustainability goals, and, crucially, continue to innovate”.

“Working closely and effectively with suppliers is vital to make more informed decisions and better navigate today’s fast-changing supply chains. We look forward to empowering GN Audio’s procurement digital transformation and seeing our solutions accompany their ongoing growth”, says Dan Amzallag, Chief Operating Officer at Ivalua.

For more information about Jabra - visit the Jabra Website

About Jabra

Jabra Jabra gives contact centres a powerful way to satisfy more customers. Jabra headsets are designed to fit the unique needs of all types of contact centres, who want to exceed their customers expectations and deliver a superior customer experience, whilst ensuring productivity every day.

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Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: Jabra

Published On: 3rd Mar 2023
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