Industry Standard- Infant Attrition Rate and Training Quality


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Industry Standard- Infant Attrition Rate and Training Quality

Infant attrition rate– (The number of agents who leave business within 3 months of joining)

Training quality– The percentage of new agents who pass monitoring at the end of their first 30 days on the job.

It would be really helpful if the source of data points are mentioned.

Question asked by swapnil

A Rough Guide

It all depends so much on the industry sector

Infant attrition rate – (The number of agents who leave business within 3 months of joining) – Depends very much on the quality of recruitment and of the induction programme, but between 10 to 25% is not untypical.

Training quality – The percentage of new agents who pass monitoring at the end of their first 30 days on the job – typically 95%+

With thanks to Jonty

Published On: 12th Apr 2022 - Last modified: 22nd Apr 2022
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