Quality Assurance 1 – ONLINE Filed under - Archived Content Thu 1st Oct – Fri 2nd Course Title: How to Design a Quality Assurance Program for Customer Service Excellence The Essentials: Online delivery by Daniel Ord Register Now! Author: Rachael Trickey Published On: 6th May 2020 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter