Save the Date! ACE 2022: Alvaria U, Ready, Set, Grow

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Filed under - Contact Centre News,

As we were wrapping up ACE 2019 in Las Vegas – the last time we were able to hold an in-person ACE – Angela Zywiciel, Vice President of Global Education Services and I stood together on the stage announcing that ACE would be different the next time we were in person, offering more learning opportunities and the ability to leave the event with a certification in your hand.

Little did we know at the time a global pandemic would prevent us from hosting a live event for the next two years.  As we prepare for ACE 2022, we’re delivering the experience we promised.  Plan to join us at the Venetian Resort in Las Vegas, September 11 – 15 for Alvaria U, Ready, Set, Grow.

This year, ACE 2022 will focus on three different experiences:

Student Experience

The Student Experience is designed for managers, functional administrators, supervisors, team leads and subject matter experts to take full advantage of the Alvaria WEM Suite and Alvaria CX Suite features and leverage tools in the most efficient way possible through certification.

Certified users will be more prepared to grow in their role and career. Perpetual training can help improve employee retention by as much as 70% and keep employees up-to-date with new technology and best practices, which ultimately improves customer satisfaction.

Partner Experience

Alvaria Partners include channel partners, technology partners or independent software vendor partners around the world.

Partners are a valuable part of the Alvaria global community, allowing our customers to choose to work through a trusted partner who may have a more convenient local presence, specialized subject-matter knowledge or specific technical expertise.

Partners may choose to attend the Partner Certification tracks to achieve Certified Seller status or the Product Technical Certification tracks to earn the Certified Associate status.

Partners may also choose to participate in the Business User Experience.

Business User Experience

The Business User Experience is targeted for executives and managers with a focus on operations and strategies, industry trends and business intelligence.

Our curated list of CX industry leaders and experts will share invaluable insights and drive informative and interactive conversations that will help you meet the demands of your customers and workforce at every touchpoint. Get the tools you need to help face operational challenges, harness new opportunities and grow your business.

Mark your calendar and stay tuned for additional details.  Early bird registration opens on Tuesday, May 17th.  We can’t wait to see you in fabulous Las Vegas this fall!

Author: Guest Author

Published On: 29th Apr 2022 - Last modified: 22nd Dec 2023
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