Survey – Shaping the Contact Centre Speech Technology of the Future Related Articles Speech Analytics 101: What Is Speech Analytics? What to look for when buying speech recognition technology What Is Speech Recognition Software and How Is It Being Used by Contact Centres? Speech Analytics in the Contact Centre: 2020 Survey Results © golubovy - Adobe Stock - 249556274 271 Filed under - Contact Centre News, Speechmatics Do you want to help shape the future of speech technology? Well, by filling in this survey, you might be able to do just that! Speechmatics are continually developing their market intelligence, so that they can improve their technology and develop their products to suit needs, now and in the future. As an industry expert or user of automatic speech recognition technology, Speechmatics would like to invite you to complete a short survey. The survey should take you around ten minutes to complete, and your answers will be anonymous, unless you choose to leave your details at the end. Responses will also help to generate intelligence, which Speechmatics will use to create market reports for speech recognition. The technology provider will then send a copy of the report to all participants of the survey as a thank you! Speechmatics appreciate your time and look forward to using your feedback to help them better understand and shape the market. To take part in the survey, click here! Author: Robyn Coppell Published On: 7th Oct 2019 - Last modified: 7th Feb 2020 Read more about - Contact Centre News, Speechmatics Recommended Articles Speech Analytics 101: What Is Speech Analytics? What to look for when buying speech recognition technology What Is Speech Recognition Software and How Is It Being Used by Contact Centres? Speech Analytics in the Contact Centre: 2020 Survey Results Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter