Articles - Aric Roberts

Aric Roberts is Senior Manager, Enterprise Capacity Planning at ThermoFisher Scientific.

He prides himself on being adaptable, flexible and multi-faceted, and brings excellence in people management, call center strategy, technology, forecasting, reporting and program management.

He excels in finding new solutions and change management, and his objectives are to continue to advance in his abilities and responsibilities in people management, call center management, non-profit management, and self-improvement.

Connect with Aric on LinkedIn

Make or break concept with paths of arrows
The Little Things That “Make or Break” a Contact Centre