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Articles - Emma Wilson

Emma Wilson, Operations Manager – Optics at Specsavers

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How to Encourage Your Teams Back to the Office

Concept of building resilience with blocks with the word

18 Sure-Fire Ways to Boost Agent Resilience

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What I’ve Learned – Driving Career Progression

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Editor's Pick

Thumbnail How to Encourage Your Teams Back to the Office

How to Encourage Your Teams Back to the Office

Thumbnail Make Fridays More Fun in Your Contact Centre

Make Fridays More Fun in Your Contact Centre

Thumbnail How to Support Your Agents Through a Personal Crisis

How to Support Your Agents Through a Personal Crisis

Thumbnail Key Strategies to Maximize Contact Centre Performance

Key Strategies to Maximize Contact Centre Performance

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