Articles - Gavin Rogerson

Gavin Rogerson is Senior Global Workforce Planning Consultant at Xplor Technologies.

He sits at the core of operational excellence and strategic foresight within the customer contact domain. His mission: transform data, demand, and people into optimized operational models that scale with the business.

Connect with Gavin on LinkedIn

A colourful month of calendar dates with a few red pins stuck in various dates
How to Keep Agents on Side When You Change Their Shift Patterns
Scheduling concept with calendar
6 Proven Ways to Refine Your Scheduling