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Articles - Nicky Hjerpe
Nicky Hjerpe, Head of Product Marketing and Campaigns at Netcall
Connect with Nicky on LinkedIn
RECENT
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A Guide to Conversational AI
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Editor's Pick
How to Be a More Proactive Customer Contact Leader
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White Paper: Is Your Contact Center Future-Ready?
Download: WFM RFP Template
Upcoming Events
Regulation Ready: What UK Contact Centres Need to Know in 2026 – Webinar
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