Articles - Pavlos Vasilakis

Pavlos Vasilakis is a WFM & CX Enthusiast with 15+ years helping teams and companies work smarter. He designs processes that are clear, efficient, and guided by his motto: keep it simple.

Pavlos has led workforce strategies for global brands like Bolt, Typeform, Nestlé, and Booking.com, turning data into meaningful action. Based in Athens, he’s fueled by curiosity, good food, and the belief that simplicity is the ultimate sophistication.

Connect with Pavlos on LinkedIn

A colourful month of calendar dates with a few red pins stuck in various dates
How to Keep Agents on Side When You Change Their Shift Patterns
Scheduling concept with calendar
6 Proven Ways to Refine Your Scheduling