Articles - Rachael Normandin
Rachael is currently an Associate Business Strategist at Indeed, where she oversees the Real Time team supporting their markets globally.
She first joined Indeed in 2016, and over the past decade has had the opportunity to grow across several roles within the contact center and Workforce Management space. She started as an agent and later moved into WFM as an Analyst, progressing to Senior Analyst, then Lead, and now into her current role.
