The autumn 2020 G2 Crowd reports have been released and VCC Live have earned performance and user-driven badges in three categories.
Based on customer reviews, VCC Live are Leader in the following categories: High Performer, Users most likely to recommend and Users Love us.
VCC was chosen as a High Performer due to its technology solution that empowers businesses to perform a wide range of call centre related actions on a single platform, without any initial investment.
The vendor is particularly happy to receive two accolades in user-driven categories as providing the possible highest customer experience is clearly our main mission. They believe this is the result of the company’s hard work to make VCC Live a 360-degree solution.
VCC Live see themselves as more than just a software company. After the setup and training period, their support team and dedicated account managers continue to offer ongoing support as needed.
Furthermore, their agile development methods ensure that clients enjoy the benefits of a customized call centre software solution.
These advanced features and hard work have allowed VCC Live to receive these three badges from G2 Crowd.
Winning these awards is proof of the success of their aim to keep delivering the latest technology solutions to the contact centre industry.