VCC Live 7.0 Released With a Brand New, Modern Interface

Filed under - Contact Centre News,

VCC Live have announced that their new client interface, VCC Live 7.0, is now available.

The revision of their agent and supervisor interface is part of their development plan, which aims to unify the different aspects of their brand and improve user experience.

VCC Live 7.0 introduces a brand new, modern look, but the core of their much-loved software will remain the same, and the new interface will not affect the effectiveness of their users’ everyday work in any way.

One of their main aims is to make the VCC Live client interface reflect current trends, as well as enhance its technological development.

The reason why they decided to update the look of their software is to be able to better represent their brand elements within the software, and to provide clients with the highest possible user experience while using their tool.

In order to make the interface modern but also easy-to-use, they thoroughly researched the everyday workflows of both agents and supervisors, and created this new version to meet their preferences and requirements.

Working from the ground up, they gave the VCC Live client interfaces a new, cleaner, airy, unified appearance that also reflects their brand. Although the transformation is striking, existing functions have not changed, so their users will be able to access their settings in the usual way.

In addition, VCC Live 7.0 also offers a “dark mode” option (which is highly popular among users at the moment), allowing users to change the background from white to black, and text from black to white.

VCC Live are thrilled to be able to present their new look, which they are sure their clients will like even more than the previous version.

This news story has been re-published by kind permission of VCC Live – View the original post

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Author: Robyn Coppell

Published On: 28th Oct 2020
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