Verint has won two of the big awards at the 2020 Stevie Awards.
The company was recognized as one of the few winners chosen from thousands of submissions in the “Best Customer Engagement Initiative” and the “Sales or Customer Service Solutions Technology Partner of the Year” categories.
The Stevie Awards for Sales and Customer Service are considered top honours for customer service, contact centre, business development and sales professionals.
Verint can attribute its Customers4Life, Engage Customer Conference, Elevate and Customer Innovation Partner programs to the first Stevie award win.
These programs are the building blocks that lead to longstanding customer relationships and exceptional customer experience.
Also, they are the foundation for the immediate outreach and continued support Verint is offering its customers in response to the global pandemic.
Verint’s comprehensive portfolio of Cloud Customer Engagement solutions that leverage artificial intelligence (AI) and automation brought the second award recognition.
This portfolio of solutions helps organizations simplify, modernize, and automate their customer engagement strategy.
Verint helps leading companies, public sector organizations, and small and medium-sized business elevate their customer experience (CX) and lower costs via the cloud.
“We are honoured to be chosen from the 2,600 nominations that were submitted,” says Verint’s Nancy Treaster, SVP and general manager, strategic operations.
“These awards validate the hard work our team members devote to delivering innovative, market-leading cloud customer engagement solutions and dedicated programs that support our mission of creating customers for life.”
To find out more about Verint’s contact centre software, visit www.verint.com