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Procurement Opportunity

Published On: 24th Sep 2014 10:06

The Financial Services Compensation Scheme is looking for call centres to register their interest in a procurement opportunity.

The Financial Services Compensation Scheme (FSCS) is the compensation fund of last resort for customers of authorised financial services firms.

The company requires the set-up of a call centre to be on standby should FSCS receive a high volume of customer contact following an incident or failure of a financial institution.

Please register your interest at FSCS226@fscs.org.uk to receive the tender on the week commencing 20th October 2014.

In your response please quote our reference: FSCS226 – Customer Contact Services for Large Incidents.

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

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