An Executive Guide to Artificial Intelligence (AI) in the Contact Centre – November Related Articles Artificial Intelligence in the Contact Centre: What You Should REALLY Know Why Should Contact Centres Invest in Artificial Intelligence? The 10 Things They Won’t Tell You About Artificial Intelligence How to Set up a Call Centre Filed under - Archived Content THE DATE: Tuesday 27th November 9am How can AI practically transform customer service today? This Masterclass will address this key question as well as educating, inspiring and equipping Service Leaders with the necessary insights and frameworks to help them deliver this transformation as part of a complete plan for using AI in the contact centre. A one day, highly interactive session, will be focused on real world examples and give you both the knowledge and tools so you are ready to take action. You will have time to share your operational challenges, get practical advice and learn how others have solved the same problems. Throughout the day you will use our unique AI Framework to develop a clear set of opportunities and priorities for your organisation. We’ll look at many different applications and together, will help you work out what they could deliver for you. THE ORGANISERS: Humanotics and Brainfood THE WEBLINK: https://eventbrite.co.uk/e/an-executive-guide-to-artificial-intelligence-ai-in-the-contact-centre-tickets-47458997138 Register Now! Author: Rachael Trickey Published On: 24th Jul 2018 - Last modified: 24th Aug 2018 Read more about - Archived Content Recommended Articles Artificial Intelligence in the Contact Centre: What You Should REALLY Know Why Should Contact Centres Invest in Artificial Intelligence? The 10 Things They Won’t Tell You About Artificial Intelligence How to Set up a Call Centre Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter