AnywhereNow has announced a partnership with Meridian IT Inc.
The partnership brings AnywhereNow’s Dialogue Cloud Neo, a Microsoft Teams-native customer experience platform, together with Meridian IT’s implementation and managed services expertise.
The companies aim to help organisations integrate customer engagement, workflow automation and AI capabilities into Microsoft Teams.
“Dialogue Cloud Neo, combined with our managed services expertise, helps organizations simplify complex technology environments and put AI to work faster,” said Kristy Sholett, vice president of the Collaboration Center of Excellence at Meridian IT Inc.
“We’re also deploying the platform within our own service desk, giving us firsthand experience that benefits our customers. Together with AnywhereNow, we’re helping organizations modernize customer engagement without disrupting the way they work.”
The companies have already worked together on client projects involving solution design, deployment planning and managed services, including projects that use existing Microsoft Teams entitlements.
Luke Orlandini, Head of Partnerships at AnywhereNow, said, “Organizations are looking for ways to build richer customer engagement experiences while maximizing the value of the technology investments already in place.
Our partnership with Meridian IT combines Dialogue Cloud Neo’s intelligent automation with the expertise and support required to accelerate transformation and bring the customer journey into the center of the business.”
Going forward, the partnership will focus on expanding Dialogue Cloud Neo across the Microsoft ecosystem and developing services to support organisations with enterprise AI initiatives.
For more information about AnywhereNow - visit the AnywhereNow Website
About AnywhereNow
AnywhereNow is a global pioneer in transforming customer experience with innovative AI solutions and a leading provider of cloud-based contact centres for Microsoft Teams. Find out more about AnywhereNow
Author: Hannah Swankie
Reviewed by: Robyn Coppell
Published On: 4th Sep 2026
Read more about - Latest News, AnywhereNow
