- Complaints to big six energy suppliers still rising, says Ofgem. The Guardian
- Great customer service is key to free publicity. Business News Daily
- Lloyds bans branch salesmen from contacting millions of customers who have asked not to be pestered. This is Money
- Vodafone sorry after police 101 telephone number and NHS 111 line both go down. The Herald
- Britain’s biggest financial firms told to improve complaints handling. The Guardian
- Airlines’ budget for social media to increase. Travel Daily News
- 74% of adult internet users use social media platforms. Business 2 Communinty
- ScottishPower faces ban over customer service. The Scotsman
Author: Jonty Pearce
Published On: 26th Nov 2014 - Last modified: 22nd Mar 2017
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