Case Study: Single Pane of Glass 170 Filed under - Archived Content Problem: Unable to identify issues outside of Cisco environment, across the broader ecosystem. In this case study IR shares how Prognosis delivers complex multi-vendor visibility in one place. Case Study written by: IR Author: Rachael Trickey Published On: 12th Jun 2017 - Last modified: 5th Mar 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter