CXone Launches as EU Sovereign Cloud CX Platform

A rocket launching from a cloud

NICE has announced that the full power of CXone is available as an EU Sovereign Cloud Platform. CXone is a CX cloud platform with scalability, reliability and the most complete set of CX applications.

Organisations from any vertical across the EU can now choose CXone as their platform of choice while adhering to regulatory and compliance requirements.

NICE has partnered with in-region world-class data centre and cloud providers to address the needs of the EU market and adhere to regulatory and compliance requirements and BSI C5.

As part of this effort, NICE has invested heavily in the EU market by standing up local Network Operations Centres (NOCs), support, and development resources.

This ensures that all data in and out of its CXone platform remains solely within the EU, allowing the prevention of data from being shared outside of the region.

Customers have unprecedented control and oversight of their data and can confidently adopt CXone EU Sovereign Cloud as their CX platform of choice.

Barry Cooper, President, CX Division, NICE, said, “We are pleased to announce CXone as an EU Sovereign cloud platform allowing organisations to further accelerate their cloud adoption and take another big step in their journey to deliver next gen digital CX while maintaining compliance amid the most stringent of regulations.”

For more information about NICE CXone - visit the NICE CXone Website

About NICE CXone

NICE CXone NICE CXone combines best-in-class Omnichannel Routing, Workforce Engagement, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

Read other posts by NICE CXone

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: NICE CXone

Published On: 26th Jun 2023
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