E-Book: Is Your Company Worth the Effort?

Tracking Customer Effort is a hot topic for Voice of the Customer (VOC).

This e-book provides an essential guide to customer effort, explaining why it matters and discussing approaches to identifying and tackling its root causes, while gaining significant ROI.

White Paper written by: NICE

Published On: 6th Feb 2017 - Last modified: 3rd Jan 2020
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