eGain


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eGain customer engagement solutions deliver digital transformation for leading brands – powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of applications help clients deliver memorable, digital-first customer experiences in an omnichannel world.

www.egain.com

Contact Name: Vishal Kotwal

Tel No: +44 (0) 1635 800087

Contact Email: vkotwal@egain.com

Profile:

eGain customer engagement solutions deliver digital transformation for leading brands – powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of applications help clients deliver memorable, digital-first customer experiences in an omnichannel world.

To find out more about eGain, visit http://www.egain.com

Social Media:

Twitter Handle: @eGain
LinkedIn Company Page: www.linkedin.com/company/egain-corporation/
Facebook Page: www.facebook.com/eGain

Address: St Catherine’s House, Oxford Street, Newbury, Berkshire, United Kingdom RG14 1JQ

Weblink: http://www.egain.com

Categories:

  • Call Centre Software
  • Contact Centre Solutions
  • Multi-Channel Communications

The Latest Articles Featuring eGain:
Latest White Papers from eGain:

We know customers have gone digital. Less talked about is the fact that today’s contact center agent workforce is also digital. However, these agents are stuck with phone-centric desktop tools from the 1990s. The solution? The digital desktop.

In this white paper, we discuss six applications and associated use-cases for AI that have already enabled companies to transform (not just improve) customer service and engagement. We will also talk about innovative ways that can get you going with […]

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