THE DATE: Tuesday, November 13, 2018
80% to 90% of DX (digital experience) initiatives fail. How can you increase your odds of success? The answer lies in the Experience Triad—CX, AX, and BX—customer experience, agent experience, and the business experience. That’s what it takes to deliver delightful DX, today’s business imperative!
THE WEBLINK: http://hd.egain.com/dx18/demandgen.html
Author: Rachael Trickey
Published On: 24th Aug 2018 - Last modified: 28th Aug 2018
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