eGain DX18

THE DATE: Tuesday, November 13, 2018

80% to 90% of DX (digital experience) initiatives fail. How can you increase your odds of success? The answer lies in the Experience Triad—CX, AX, and BX—customer experience, agent experience, and the business experience. That’s what it takes to deliver delightful DX, today’s business imperative!

THE WEBLINK: http://hd.egain.com/dx18/demandgen.html

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eGain

 eGain is the #1 AI Knowledge Platform for Customer service. eGain AI Knowledge Hub and AI Agent help improve experience and reduce cost by delivering instant, trusted answers to agents and customers at every interaction.

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Author: Rachael Trickey

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