Recorded Webinar: Contact Centre Predictions for 2014


Join us for our first webinar of 2014 where we will be providing a number of predictions of things that will happen for your call centre in 2014. Join us for this interactive webinar to find out more.

Topics Discussed

  • Latest trends in customer service
  • Exciting technology predictions
  • The explosive growth of web chat
  • The impact of the economy
  • Predictions for Social media
  • Factors that you hadn’t thought about
  • Your chance to share your own ideas

Panellists

Martin Hill-Wilson- Headshot
Martin Hill-Wilson
Brainfood Consulting
Tim Pickard- Headshot
Tim Pickard
NewVoiceMedia
Jonty Pearce- Headshot
Jonty Pearce
Call Centre Helper

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This webinar was brought to you by Call Centre Helper and is sponsored by Vonage


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