Join us for our first webinar of 2014 where we will be providing a number of predictions of things that will happen for your call centre in 2014.
Join us for this interactive webinar to find out more.
Topics Discussed
- Latest trends in customer service
- Exciting technology predictions
- The explosive growth of web chat
- The impact of the economy
- Predictions for Social media
- Factors that you hadn’t thought about
- Your chance to share your own ideas
Panellists
Martin Hill-Wilson
Brainfood Consulting
Tim Pickard
NewVoiceMedia
Jonty Pearce
Call Centre Helper
This webinar was brought to you by Call Centre Helper and is sponsored by Vonage
