Recorded Webinar: Contact Centre Predictions for 2014

Join us for our first webinar of 2014 where we will be providing a number of predictions of things that will happen for your call centre in 2014. Join us for this interactive webinar to find out more.

Topics Discussed

• Latest trends in customer service
• Exciting technology predictions
• The explosive growth of web chat
• The impact of the economy

• Predictions for Social media
• Factors that you hadn’t thought about
• Your chance to share your own ideas

Panellists

This webinar was brought to you by Call Centre Helper and is sponsored by Vonage