Interactions Live Filed under - Archived Content, NICE Join The Biggest Customer Experience Virtual Event of the Year! In these times of change, as we face unprecedented challenges on both a personal and professional level, the need to keep agile, flexible, and quickly adapt is crucial, and will determine long-term success. Get up to speed on today’s most important issues and current best practices. Engage with peers and industry experts as we enter a time of new realities and experiences. WHY ATTEND KNOW This FREE 2-day global virtual event offers a wealth of informative breakout sessions, interactive demo stations, live video chats with our experts and exciting keynote speakers. There’s exciting content for all roles and interests, so register now and invite your team members, colleagues and friends. MEET Our experts look forward to meeting all of you in our interactive demo hall to discuss and showcase some of the latest innovations in cloud, analytics, AI, automation, WFO and more that will support your agent at home contact center! BE FUTURE-READY Interactions Live is aimed at helping you successfully navigate the path forward. You will enjoy access to advice, real-life examples and best practices from our customers, and learn valuable and practical tips on managing performance in times of change. Author: Rachael Trickey Published On: 23rd Jun 2020 - Last modified: 18th Sep 2020 Read more about - Archived Content, NICE Related Reports eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions eBook: Hit Business Goals, Engage Agents, and Delight Customers eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter