Lunch & Learn: Cloud contact centres explained 2,099 Filed under - Archived Content, NICE CXone inContact will be exploring cloud contact centres at their London event. Cloud contact centres enable you to deliver customer service in ways that simply would not be possible using on-premise or even hosted solutions. The Lunch & Learn event will explore the extraordinary capabilities of cloud contact centres and show just how simple it can be to create tomorrow’s contact centre – today. Presenters at the event include: Tom Livock & Ashley Banfield, inContact James Roberts, Genius Gary Smith, SOLX Consulting The event will be taking place 12–2pm on 3rd December at the Institute of Directors in London. Author: Megan Jones Published On: 13th Nov 2013 - Last modified: 2nd Jan 2020 Read more about - Archived Content, NICE CXone Related Reports Webinar Replay: Improving Contact Centre Efficiency White Paper: Why You Should Migrate Your Customer Experience Operations Recorded Webinar: Treating Vulnerable Customers Fairly Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter