NICE inContact CXone Recognised as Gold Stevie Award Winner


NICE inContact, have announced that NICE inContact CXone, have earned a Gold Stevie Award for the New Product or Service of the Year – Software – Relationship Management Solution category, for The 16th Annual American Business Awards.

NICE inContact, along with fellow Stevie recipients, will be presented with the award at a gala ceremony on Monday 11th June.

As customer experience grows as the leading brand differentiator, ensuring seamless, personal touchpoints between companies and customers has never been more important.

Recognition by the American Business Awards, further highlights customer experience as a critical avenue through which businesses can delight existing customers, attract new audiences, and reach new levels of growth in today’s experience economy.

As customer experience grows as the leading brand differentiator, ensuring seamless, personal touchpoints between companies and customers has never been more important.

Recognition by the American Business Awards, the U.S.A.’s premier business awards program, further highlights customer experience as a critical avenue through which businesses can delight existing customers, attract new audiences, and reach new levels of growth in today’s experience economy.

Paul Jarman

“When it comes to many products and services, intense market competition means that there’s very little businesses can do to be truly unique in the eyes of customers. The exception is customer experience,” said Paul Jarman, CEO of NICE inContact.

“NICE inContact CXone puts the cloud to work for companies to win every customer interaction from phone to email, to chat or text. With intelligent routing of customer interactions and integrated workforce optimisation to empower contact centre agents, CXone supports efficient and personalised customer experience.”

“Winning the Gold Stevie is incredible validation of not only the best-in-class solution we’re providing for customers, but the experience economy that rewards companies that deliver meaningful consumer experiences.”

“The nominations submitted for The 2018 American Business Awards were outstanding. The competition was intense, and those recognised as Stevie Award winners should be immensely proud of this accomplishment,” said Michael Gallagher, president and founder of the Stevie Awards.

For more information on NICE inContact CXone, visit our website: www.niceincontact.com

Published On: 21st May 2018
Read more about - Call Centre News,


Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.