December 6th, 2012 11.00 am GMT (listen live or register to watch / listen again)
THE DETAILS: In a world where customer choice has never been greater, building loyalty to your brand and customer service that gets talked about-in the right way-has never been more important.
As customers have changed, so too have the demands on front line functions, and increasingly customers are proving themselves able to complete pre and post purchase tasks without their help.
Join Martin Hill-Wilson and Tim Pickard on this webinar and take away some useful ideas and strategies to rethink your customers’ experience and how you can make this happen in your own organisation.
THE ORGANISERS: NewVoiceMedia
THE WEBLINK: http://pages.newvoicemedia.com/201212OneAgendamakesalesandmarketingredundant_webinar-registration.html
Author: Jo Robinson
Published On: 3rd Aug 2012 - Last modified: 27th Aug 2013
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