Poll – How many applications do your agents need to help a customer? 1,656 Filed under - Archived Content During our webinar “How to make your agents more productive” our audience were asked “How many applications do your agents need to help a customer?” Answers 1 – 2 14% 3 – 4 43% 5 – 6 22% 7 – 10 14% More than 10 8% Source: Call Centre Helper website webinar poll Sample size – 103 Date: December 2012 Here is a link to the Webinar: How to make your agents more productive Author: Jonty Pearce Published On: 13th Feb 2013 - Last modified: 18th Feb 2020 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter