Report: How Poor Customer Experiences Are Costing Brands Billions 141 Filed under - Archived Content, Vonage This report explores the types of experiences that drive customers away, what businesses can do to keep them from leaving, and the impact providing more positive service experiences has on customer relationships. Report written by: NewVoiceMedia Author: Jo Robinson Published On: 8th May 2018 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Vonage Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter