Sample Inbound Call Center SOP
Can any one share me a sample call center SOP.
Question asked by Ren
What Does SOP Mean?
I have not come across SOP. What does this mean?
I believe that it is the Standard Operating Procedures
With thanks to Felix
Sample SOP’s for Call Center
Sample of SOP’s for call center
With thanks to Diopelvi aireyn
Standard Operating Procedure
We don’t particularly have a Standard Operating Procedure template for a contact centre. I would love to see one if anyone can share with me.
Most of the areas that should be covered in in an SOP are covered in these two articles
With thanks to Jonty
Business Process Outsourcing
Thanks for sharing this informative article of yours, we learn new thing about your post.
With thanks to BPO