Articles - Juanita Coley

Juanita Coley is CEO & Founder of Solid Rock Consulting.

She is responsible for contact centre systems assessment (including business case ROI development) procurement, and implementation, and creates and customizes solutions, as necessary, to ensure appropriate support for clients.

Connect with Juanita on LinkedIn

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How to Succeed in a Global Planning Role
From Chaos to Control! Why Contact Centres Are Prioritizing WFM Solutions