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Paul Allen is currently Head of Customer Support at the Department for Education.
He is an experienced award winning Resource Planning, Operations and Outsource Manager with a demonstrated history of working in the contact centre industry. Skilled in Service Delivery, Coaching, Workforce Management, OSP Relationship Management and Leadership.
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29th September 2026
Deployed Isn’t Done: Turning AI Investment into Customer Outcomes – Webinar
29th September 2026
