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Articles - Thibault Gilardoni

Thibault Gilardoni, Product Marketing Manager, Odigo

Connect with Thibault on LinkedIn

Stressed person in headset sat at desk

Ease Agent Stress – With These 15 Top Tips!

Two railway tracks merge together.

Best Practices for Integrating CRM and CCaaS Solutions

HR, management icon

Reducing Your Contact Centre’s Turnover Rate

Sabio Revolutionising the Customer Experience eBook box

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Get Ahead of KPI Fluctuations in Your Contact Centre

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Can AI Really Handle Customer Complaints?

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Team Leader Experience (TLX) Explained

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Quick Wins to Improve Your C-Sat Scores

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