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Articles - Tod Famous

Tod Famous is the Chief Product Officer at Crescendo.

Connect with Tod on LinkedIn

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CSAT: The AI Revolution in Customer Satisfaction Measurement

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Editor's Pick

Thumbnail Stop Driving Up Your Sickness Levels!

Stop Driving Up Your Sickness Levels!

Thumbnail How to Nail Your Outbound Strategy

How to Nail Your Outbound Strategy

Thumbnail The Little Things That “Make or Break” a Contact Centre

The Little Things That “Make or Break” a Contact Centre

Thumbnail How to Deal With That Awkward Agent

How to Deal With That Awkward Agent

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