Archived Content

UK National Contact Centre Conference

Published On: 10th Jan 2013 08:00 - Modified: 12th Nov 2013

THE DATE: Wednesday November 6th
THE LOCATION: River Room, Millbank Tower, London.
THE DETAILS: This conference will cover the most important emerging trends in our industry in detail and then suggest some of the future possibilities.

Speakers include; Ipsos MORI and BT with case studies from Talk Talk, Lebara and Tesco Bank.

There are no “catches” and no sales pitches – just plenty of real insight from our expert speakers as well as some great networking opportunities.

THE ORGANISERS: CCMA

THE WEBLINK: Places are £495 and are free to CCMA members. To book your places go to www.ccma.org.uk/news/uk-national-contact-centre-conference-6-november-london, or email us at info@ccma.org.uk

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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