White Paper: Building the Customer Centric Contact Centre 305 Filed under - Archived Content, Vonage Customer centricity is key to success in a globally competitive marketplace. This White Paper outlines the 5 core facts that underpin a true customer centric culture in the contact centre, including “a company only exisits because of its customers”. White Paper written by: NewVoiceMedia Author: Megan Jones Published On: 14th Jun 2016 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Vonage Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter