Customer centricity is key to success in a globally competitive marketplace.
This White Paper outlines the 5 core facts that underpin a true customer centric culture in the contact centre, including “a company only exisits because of its customers”.
White Paper written by: NewVoiceMedia
Author: Megan Jones
Published On: 14th Jun 2016 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Vonage