This white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud.But need further insight into the best practices for how to do so successfully and further evolve customer service in the cloud through four phases:
- implementation
- consolidation
- optimization
- transformation
White Paper: written by Oracle.
Author: Jo Robinson
Published On: 2nd Feb 2014 - Last modified: 3rd Jan 2020
Read more about - Archived Content
