White Paper: Future Proof Your Contact Centre 233 Filed under - Archived Content Customers today are more dynamic than ever, but frontline workforces can’t keep up. This White Paper will enable your WFM team to respond in real time with agility and speed to any changing condition, while automating the manual processes. White Paper written by: IP Integration Author: Rachael Trickey Published On: 12th Dec 2016 - Last modified: 23rd Oct 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter