White Paper: Transform Customer Service with Next Gen Knowledge 241 Filed under - Archived Content, eGain There are so many ways to get pain-free customer service, but what is the fastest path to relief? This white paper looks at how improved knowledge management can enable your contact centre to provide the ultimate customer experience. White Paper written by: eGain Author: Jo Robinson Published On: 30th Oct 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, eGain Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter