Whitepaper: How Interaction Analytics Reduces Costs, Optimises Engagement and Provides Rapid ROI

Filed under - Archived Content,

Analytics is one of the more versatile and powerful innovations that has become available to contact centres.

This white paper explains how interaction analytics creates value and rapid ROI with examples from real-world deployments.

White Paper written by: CallMiner

Author: Rachael Trickey

Published On: 19th Nov 2018 - Last modified: 3rd Jan 2020
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