Whitepaper: How Interaction Analytics Reduces Costs, Optimises Engagement and Provides Rapid ROI 265 Filed under - Archived Content, CallMiner Analytics is one of the more versatile and powerful innovations that has become available to contact centres. This white paper explains how interaction analytics creates value and rapid ROI with examples from real-world deployments. White Paper written by: CallMiner Author: Rachael Trickey Published On: 19th Nov 2018 - Last modified: 3rd Jan 2020 Read more about - Archived Content, CallMiner Related Reports White Paper: How to Operationalise AI Workflows in the Contact Centre White Paper: How to Drive Business Improvements with Customer Insights eBook: How Customers Can Lead Your Business Transformation in 2024 White Paper: Five Secrets of Top Performing Contact Centres Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter