White Paper: The UK Contact Centre Decision-Maker’s Guide – The Robotic Process Automation & the Back Office Chapter Filed under - Archived Content Customers need to integrate processes and systems, providing an up-to-date and accurate view of performance and issues. Only with a truly integrated solution can an accurate level of performance and identification of requirements be truly achieved. White Paper written by: Contact Babel and Chapter sponsored by West Click here to download the White Paper Author: Rachael Trickey Published On: 18th Mar 2019 - Last modified: 25th Sep 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter