Zoom Boom Continues With Latest Expansion

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Filed under - Contact Centre News,

Zoom Contact Center customers in the EEA now have the ability to store data locally in Zoom’s existing EU data center, designed to meet their needs of data storage and in transit

Zoom has announced the expansion of its existing EU data center region that allows Europe-based Contact Center customers to localize personal data Zoom processes to deliver the services*.

This release continues to mature Zoom’s capabilities to support customer expectations and compliance with data requirements, particularly in sectors such as government, healthcare, and financial services.

“Zoom continues to recognise the importance of addressing local data requirements for our European customers, and this expansion provides them with the confidence that our innovative solutions can address their needs across Zoom’s products, especially with Zoom Contact Center,” said Ben Neo, Head of Customer Experience (CX) Sales EMEA.

*Some exceptions apply including information required by applicable law, for trust and safety purposes, and to provide service notifications and enable the services

This blog post has been re-published by kind permission of Zoom – View the Original Article

For more information about Zoom - visit the Zoom Website

About Zoom

Zoom Zoom’s mission is to provide one platform that delivers limitless human connection.

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Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: Zoom

Published On: 21st Mar 2024 - Last modified: 16th Apr 2024
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