Zoom Celebrates its Fourth Consecutive Time in the Leaders Quadrant

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Filed under - Contact Centre News

Zoom Video Communications has announced that analyst firm Gartner has named Zoom a Leader in the 2023 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide for the fourth time in a row.

The UCaaS report evaluated 11 companies in the unified communications space, and Zoom has been recognized as a Leader in this space for its UCaaS offerings.

Zoom includes enterprise-grade solutions like Zoom Team Chat, Zoom Phone, Zoom Meetings, Zoom Contact Center, and Zoom AI Companion.

“We are excited to be named a Leader in the Gartner Magic Quadrant for UCaaS for the fourth consecutive year which we feel is a result of our ongoing commitment to offer an exceptional UCaaS experience,” said Graeme Geddes, Chief Growth Officer at Zoom.

“As we continue to innovate and evolve our platform, we remain true to solving real customer problems and delivering limitless human connection.”

To read a complimentary copy of the 2023 Gartner Magic Quadrant for UCaaS report, please click here.

Author: Guest Author

Published On: 7th Dec 2023
Read more about - Contact Centre News

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