8×8 has been honoured with a Gold award in the Product UX category at the 2026 NY Product Design Awards.
Organised by the International Awards Associate (IAA), the NY Product Design Awards celebrate global excellence in product innovation, utility, and aesthetic functionality.
8×8’s victory highlights the company’s commitment to user interface design, with judges specifically commending the platform for its transformative impact on customer-facing roles.
At the heart of the recognition is 8×8 Engage, a platform engineered to eliminate the persistent problem of “application fatigue.”
By unifying an array of communication channels, including voice, video, messaging apps, and social platforms, into a singular digital workspace, 8×8 Engage allows employees to manage complex interactions without the need to toggle between disparate systems.
The platform is designed to maintain constant context across conversations, ensuring that vital information follows the customer, not just the channel.
8×8 Engage serves as a cornerstone of the broader 8×8 Platform for CX, which combines robust contact centre features, unified communications, and advanced API capabilities into one comprehensive system.
By consolidating these functions, the platform aims to minimse operational complexity and enforce consistent workflows across an entire organization’s customer-facing departments.
For more information about 8x8 - visit the 8x8 Website
About 8x8
8x8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions, powered by one global cloud communications platform. Find out more about 8x8
Author: Hannah Swankie
Reviewed by: Robyn Coppell
Published On: 10th Apr 2026
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