CX17: Contact Centre Solutions Successes

Leading value added resellers and distributors from across the communications arena are set to come together to share industry insights and customer success stories at Enghouse Interactive’s upcoming CX17 event (Wednesday 27 September at the Hilton Hotel, London Olympia).

Sponsoring this year’s event “Taking a Leap in the Digital World” includes leading industry partners GCI, 4net Technologies and 5i, who, along with their customers, will be sharing contact centre insight and best practice.

The event will also feature presentations themed around the distribution channel where resellers can explore the hidden opportunities within their customer base and add real value through different application layers including Enghouse Interactive contact centre solutions

“We had overwhelmingly encouraging and supportive feedback from our channel partners about last year’s CX16 event,” says Tony Davies, International Partner Director, Enghouse Interactive. “This year’s event has an even stronger channel focus and we expect partners’ reactions to be still more positive.

“The continued momentum of our partners has seen them achieve great results through the roll out of fully-functional solutions across vertical markets from banking to housing to local government, based on technology from Enghouse and key partners like Microsoft,” he adds. “CX17 offers them a great opportunity to showcase their achievements to their peers.”