Talk CX Tuesdays – Modern Contact Center CX (Mar 10)

Date: 10 March 2026, 8:00 AM PT | 11:00 AM ET | 4:00 PM GMT

Location: Virtual

See how modern contact centers deliver seamless, connected experiences across every channel — from AI-powered chat and voice to informed agent handoffs, secure payments, and live video.

In this live demo, you’ll see how the 8×8 CX Platform brings the full customer journey together in one unified experience, giving agents and leaders the visibility they need to resolve issues faster and deliver better outcomes.

Talk CX Tuesdays – See Smarter CX in Action

• Live demos every other Tuesday
• 8:00 AM PT | 11:00 AM ET | 4:00 PM GMT
• Hear directly from 8×8 solution specialists

Sign Up For Your Preferred Date

Each session explores a different real-world CX use case. Choose the date that best matches what you want to see in action.

See a Real CX Journey — From First Click to Resolution

In every Talk CX Tuesday session, you’ll follow the story of Paws & Claws, a growing pet care brand navigating modern retail operations.

In this 30-40 minute live demo, you’ll see how teams:

• Welcome customers with AI-powered chat and voice
• Route interactions with full customer context
• Support agents with real-time guidance
• Collect secure payments within the conversation
• Escalate complex requests to live video
• Track performance in one unified view

Whether you’re leading a CX team, modernizing support, or scaling operations, this is the kind of experience your team (and customers) deserve.

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Robyn Coppell