The Future of QA: Clarity at Scale with AI Excellence

Date: 16 April 2026, 10:00 – 12:00

Location: The Memoir Club, 12 Upper Woburn Pl, London WC1H 0HX, United Kingdom

We don’t need to tell you that manual QA can be a headache. You’ve known that for years.

And now AI tools are promising to solve this problem, but that brings a whole new set of questions.

How do you scale with AI without losing human nuance? How do you keep your team engaged when the QA process is suddenly 10x faster? And what do you actually do with the 98% of insights you’d been missing before?

Join a small, select group of QA and CX leaders in London for coffee, pastries, and real stories of AI challenges, wins, and next steps.

Located in London’s Bloomsbury district, The Memoir Club offers a stylish and intimate setting for our upcoming breakfast briefing, with easy access to central transport hubs and key city areas.

During the Briefing, We’ll Explore:

• What an AI-first QA team actually looks like
• Navigating the move from 2% coverage to 100%
• Getting your team to trust AI tools
• The things AI misses (and how to catch them)

Agenda:

• 10:00 a.m. to 10.30 a.m. – Settle in, grab coffee & treats, say hello
• 10.30 a.m. to 11.00 a.m. – The AI QA Roadmap: Where are we headed?
• 11.00 a.m. to 12:00 p.m. – Open discussion: The challenges (and wins!) we’re seeing

This will be an intimate session with limited seating, so be sure to RSVP soon to save your spot.

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Robyn Coppell